Privacy Policy

Last updated: September 5, 2026

Spotless Cleaning Solutions ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us through our website forms:

• Contact form: Your name, email address, and message
• Walkthrough booking form: Your name, business name, email, phone number, service address, square footage, and preferred date/time
• Job application form: Your name, email, phone, position, experience, availability, and location
• Customer portal: Account credentials, invoice history, and payment information

How We Use Your Information

• To respond to your inquiries and provide requested services
• To schedule and confirm walkthrough appointments
• To process payments and send invoices
• To send SMS reminders and booking confirmations
• To notify our business team of new form submissions and bookings
• To communicate with you about your service or account
• To process job applications and contact candidates

SMS Messaging

When you provide your phone number on our booking form, contact form, or job application, you consent to receive SMS text messages from Spotless Cleaning Solutions including:

• Booking confirmations and appointment reminders
• Payment links and invoice notifications
• Service updates and scheduling changes
• Job application status updates

Message frequency: Up to 4 messages per month. Frequency may vary based on your interactions with us.

Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at info@spotlesscleaningsolutions.com or (877) 449-CLEAN.

We will not sell, rent, or share your phone number with third parties for marketing purposes.

Third-Party Services

We use third-party services to operate our business, including payment processing, phone and SMS messaging, appointment scheduling, and email communication. Each of these services has its own privacy policy governing how they handle your data.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain records after account closure for legal, accounting, or compliance purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including encrypted connections (SSL/TLS), secure password storage, and access controls limited to authorized personnel.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, please contact us:

• Spotless Cleaning Solutions
• 388 Main Street, Suite 1, Winooski, VT 05404
• Phone: (877) 449-CLEAN
• Email: info@spotlesscleaningsolutions.com
• Website: https://spotlesscleaningsolutions.com